Before contacting support
Please include the version of SM RSS Reader you are using.
Mac
Choose SM RSS Reader → About SM RSS Reader.
iPhone and iPad
Open Settings → About inside SM RSS Reader.
Help and feedback
Need help, found a bug, or have an idea for SM RSS Reader? I’d like to hear from you.
Contact
Before contacting support
Choose SM RSS Reader → About SM RSS Reader.
Open Settings → About inside SM RSS Reader.
iCloud Sync can synchronize feeds, folders, read/starred status, and selected reading preferences between devices signed into the same iCloud account.
Each device refreshes feeds and downloads articles independently, so article inventories and refresh timestamps may temporarily differ between devices.
If a feed is not updating, try refreshing it again and verify that the source is still available in a web browser.
SM RSS Reader supports OPML for moving feed subscriptions into or out of the app.
Suggestions are welcome. The app is actively developed because I use it myself and want it to keep getting better.